Frequently Asked Questions

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How do I wash my organic cotton from Birch Fabrics?   We suggest that the fabric is washed on a gentle cycle in cold water with like colors using a fragrance free, non-chlorinated detergent that is preferably environmentally friendly.  We recommend drying your fabric on a low heat cycle, but the most environmentally friendly way to dry your fabrics is the good ole’ fashion way… hang dry.  Not only is it better for our planet, but it will also increase the longevity of your fabric and clothing.

 

How does organic cotton differ from regular cotton?  The most notable difference between organic cotton and regular cotton is that the cotton is grown without the use of harmful pesticides.  Traditional cotton is accountable for almost 25% of all chemical pesticides used in agriculture.  Nearly 50% of the textile market uses cotton, which means a lot os chemicals are seeping into our earth and over time this increases green house gases and the likelihood of contamination of the same soil that may grow our children’s, children’s vegetables.  We think that is a BIG deal.

 

Is there any difference of durability of organic cotton vs. traditional cotton?  Initially there will be no noticeable difference in quality of organic cotton vs. traditional cotton. However, over time, we believe with proper care, organic cotton will actually last longer than traditional cotton because it has not been subject to chemicals and metals, that inevitably alter the quality of the cotton.

 

What makes your cotton 100% organic and is it certified?  To be considered 100% organic, our cotton has to go through a very strict approval process.  The certifier (Global Organic Textile Standard) has approved every step in the process from the farming of cotton to the finished goods.  The process covers the how the cotton is grown, how the cotton is transported, how it is milled, how it is bleached, the ink used to print, and notably our mill must meet a standard of fair working conditions.  At the end of the process a certificated is provided to ensure that all of these standards have been met and approved. 

 

Where is your organic cotton produced?  Our cotton is milled, woven, and printed in India, the World’s leading provider of organic cotton. Our dream is that one day we will be a company in the United States that will produce and print 100% organic in a method approved by the GOTS at a rate that is economically viable.

 

What are Low-Impact Dyes?  Low impact dyes do not contain toxic chemicals or mordants, require less rinsing and have a high absorption rate.  High absorption rates and a decreased use of rinse water create less wastewater and runoff.

 

Are your Low-Impact Dyes wash fast?  Our Certified Low Impact Dyes are wash fast, and like all dyed fabrics will fade over time with repeated washing. Please see above for recommended washing and drying instructions to ensure the longest possible life of your organic fabric.

 

What is your refund/exchange policy?  Please see our Store Policies Page for our refund and exchange policy.

 

My fabric appears to have defects. What should I do?  Organic fabric will have some natural imperfections due to the process in which it is bleached and printed. We feel that these imperfections only add character to the fabric. Please thoroughly inspect your fabric before cutting to be sure that you are pleased with the quality before you cut into the fabric. We will only exchange or refund fabric that has not been cut or washed.

 

What is a backorder?  Backordered items are fabrics that are not yet produced. If an item is backordered, it means that we are currently in the process of producing it. Once the backordered items have been produced and received at our warehouse, we will promptly ship your ordered items.

 

Do you ship short bolts?  Our standard bolt contains 15 yards or 10 yards. It is common for some bolts to contain slightly shorter or larger yardage than the standard bolt. You will be invoiced according to yardage shipped.

 

Can I purchase my yardage ROT?  Currently we can only accept ROT orders if arranged prior to production. We DO NOT keep ROT stock on hand. Email for more information and minimums.

 

What is the shrinkage rate of Birch Organic Fabric?  You can expect your organic cotton to shrink less than 5%. Please follow our recommended washing instructions for lowest possible shrinkage.

 

Can I request swatches?  As long as we have the requested fabrics in possession, we are able to send out swatches. Some exclusions apply. Please email for more information.

 

Do you offer a discount for large quantity orders?  Yes we do! Please email us for more information.

 

Do I have to pay sales tax?  Wholesale accounts do not have to pay sales tax.

 

When will my credit card be charged?  Your credit card will be charged within 24 hours prior to shipment of your items.

 

Will you add me to your Stockists page?  We will add you to our Stockists page upon approval. We are sorry to say that we do not add Etsy Shops or Facebook Stores to our Stockists page.

 

Can I sell your fabrics in my Co-Op or on Facebook?  We do not approve the selling of our products in Co-Ops.  Any potential accounts selling on Facebook or Co-Ops will be subject to review before we can approve your account. If we believe you are in breach of the terms and conditions agreed to upon opening up an account, we may terminate your account without warning.

Can I manufacture with Birch Fabrics?  Yes you may! However, Birch Fabrics is not responsible for any product manufactured from Birch Fabrics. Birch Fabrics are not intended for children’s sleepwear, as this violates the US Consumer Product Safety Commission’s, Children Sleep Ware Regulations. Other terms and conditions apply.

 

Can I purchase exclusivity of any particular Birch Fabrics, or have Birch Fabrics design an exclusive line?  We cannot offer exclusivity of our current catalog but will be happy to discuss original and exclusive designs with interested parties. Please bear in mind there will be minimums, and scheduling, among other concerns to consider.   Please e-mail for more information.

 

If you have any other questions or concerns, please feel free to contact us by using the Contact Form.  We will do our best to respond to all emails within one business day.